Outsourcing: The White Collar Exodus - Trends, Impacts & Solutions for US Businesses | Remote Work & Global Workforce Strategies

Product Description

Blue-collar jobs have been leaving America for decades. Now, thousands of higher-paying positions are also moving abroad. This program examines the pros and cons of white-collar outsourcing, highlighting emotional and ideological divisions on the topic. It also studies real-life examples of outsourcing in action. An in-depth look at India’s booming call center industry—which provides systematic training for Mumbai workers in American standards of speech and culture—illustrates the extent to which American business relies on overseas labor, while commentary from economists and policy makers explores the effect of outsourcing on America’s middle class. (51 minutes)